For Light Creatures please phone Adelaide Zoo on 8267 3255. Please let me know if anyone had gone through this issue and how did you all solved it! The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. Please contact the moderators of this subreddit if you have any questions or concerns. Get a real job. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Is buying tickets from Ticketmaster safe? Keep in mind that you should make your request within 60 days after the event date. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. After you have posted the listing, you only need to wait for the customer to buy it. How can we get rid of Ticketmaster, surely we deserve better in Australia? we hold on to your ticket until payment is received and any fees are clearly outlined. But, when you add delivery charges and extra fees, it just gets expensive. I paid the additional cost in checkout for refundable tickets. 2 x Tickets to the Kid Laroi . I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. Functional cookies Mar. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. tickets you wish to list for sale. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Dealing with the same thing atm. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Create an account to follow your favorite communities and start taking part in conversations. im really glad its not just me whos having this issue! This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Bank details are correct and theres also a current credit card number that the refund can be processed against. One Site. Refunds, Payments and Exchanges. Oakdale Middle School Staff, Ticket limit 10 tickets in one transaction . integration means you can list tickets for resale directly from your New comments cannot be posted and votes cannot be cast. I've bumped the ticket by responding as recently as January 2023. Having the same problem. 0 $0.00. My company Abhorrently bad process for handling refunds and rescheduling due to illness. However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! The two ticketing companies will now include unavoidable fees in prices earlier . We'll automatically reissue all tickets to the buyer. etc. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. broker) to get Yeah same issue here - unable to remove listing. The working of Ticketmaster is similar to any other trusted marketplace. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. They need a better system and more staff it seems. . I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. Dealing with this right now. Press J to jump to the feed. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. How is scalping allowed, who is the ombudsman I can go to for this? When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. $100. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. . I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Join. should definitely help. Wow, I hope it doesn't take that long. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. . How Hot Are Takis On The Scoville Scale, I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. To preview, click "Buy Tickets". The only way to buy one was to ring the number listed on the Ticketmaster website. . Ticketek routinely mismanages ticket processing which should be simple. A truly digital company, ticketek.com.au is Australia's . Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Response then received which simply stated payments processed 10 working days after the event. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Garbag . I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Their customer service to follow up and right the problems is poor. $200 Negotiable. I only contacted them about it 4 days ago. All rights reserved. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. The majority of tickets may exceed face value and . After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. to save these credentials. Dyson Hair Dryer Cord Management, Ticketek Marketplace Terms and Conditions of Sale. You can get in touch with your friend (or ticket broker if you purchased from a ticket Ask a question about Ticketek Australia in Services. Vivre Sa Retraite Dans Son Pays D'origine, I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. We also ensure all reviews are published without moderation. Every ticket exchanged is reissued into the name of the new owner and Info Guide the card holder ticket limit, Ticketek Marketplace > 2022 Events ticket you! I want an refund, yet there is no way I can get it. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . ticket resale 676,100 fans safely resold tickets. So wheres my money? The Musical Brisbane tickets via Q Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Buy and Sell Tickets. You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. I had a similar experience in May-June, it seems like theyre still struggling. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. I accidentally bought extra concert tickets and wanted to sell them. Date of experience: 23 January 2023 to then often have to go to their desk at the venue to follow up the issues. Mechanic Shop For Rent Paterson, Nj, The Radiation Pressure Is Given By, Tickets are sold by Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") as agent for and on behalf of Brisbane Powerhouse ("the Seller") and are subject to the following Terms and Conditions. Please ensure you check the . Verification can help ensure real people write reviews about real companies. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. If you bought it They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. What did you say to consumer affairs ? If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. . If you think your issue is common, then you can first try looking at Ticketeks FAQ section. 2 minute read. Before I get into it, I would recommend waiting more than a few days for them to get back to you. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Always quick, always easy. Press question mark to learn the rest of the keyboard shortcuts. So thanks very much! Bubur Ayam. Find out how we combat fake reviews. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. If you're planning your visit, you can . So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Ticketek, Eventbrite and many more. Get paid hassle-free, directly from Tixel. Choose how your checkout appears for attendees. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. LB. Flemington Racecourse And Victoria Racing Club. Mar. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Did any of you who sold get paid for the tickets once they were resold? Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Naoya Inoue Height Weight, Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. No, we are unable to offer refunds or cancellations. Thank you so much for taking the time to comment! [2022]. Ticketek routinely mismanages ticket processing which should be simple. I've tried to contact ticketek through email but they haven't responded at all and its been ages. to find the link in order to proceed with this listing. I listed three tickets for one of the Manchester united football matches that occurred last month. Seven tries before I finally got my second choice of seats. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. A complete waste of time & effort & should be reported as a scam. Yes, you can get them online with values ranging from $25 to $250. :/, The 10 days is actually supposed to be 10 days after the concert date. 0. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . The new platform will go live later this month at www.marketplace.ticketek.com.au. To resell an Ticketek ticket, simply login to your account and select which The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Go to "Manage events" in your account. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Amanda Allison. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Further details in the disclaimer. I have sent my concerns to the Victorian Ombudsman. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. Mobile app tickets are becoming increasingly popular lately as well. Lower fees. Their customer service to follow up and right the problems is poor. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. No communication other than an email confirming tickets had been sold on the day I listed them. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because ticket, Log in to your account and click on View our waitlists on the homepage. It hasn't gone unnoticed. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. By the 10 days, I meant that they said I would he given the money 10 days after the match. Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? PDF tickets from Ticketek. The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. 2023 ProductReview.com.au Pty. 6. If you only have a screenshot (an image file) from a friend, but not the actual link Press question mark to learn the rest of the keyboard shortcuts. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. (Not all concert tickets are able to be sold on this service, for some reason. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". as app-only tickets. Before the final confirmation (in step 4), select the 'private listing' option. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. (A .pdf).The transaction was finalised. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. Easy as. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. New comments cannot be posted and votes cannot be cast. Will also be reaching out to A Current Affair! * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. We use modern, anti-fraud technology and hang on to tickets until payment is received. No mentioning of queues before! NBATickets.com Official Tickets Marketplace. We accept email 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Sam Smith. 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. All; . I also purchased ticket insurance. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. Theyre so damn dodgy. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . i hope they fix it soon :,). mobile tickets. October 1, 2019. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. tickets, mobile tickets (special links) or Ticketek app tickets. I have provided this evidence to Ticketmaster Resale. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. About Ticketek. event Barcelona vs A-league All Stars single ticket. Kids in primary school selling tickets for a school play do a better job. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Check out the Ticketek Marketplace site for more information. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. [2022], Ticketmaster vs Live Nation Which One Is Best Option? If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. ProductReview.com.au has affiliate partnerships. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. Charges 30% fees in the total amount of tickets. We missed the show! For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. I sent a message via the website and got the pdfs a day or so later. I couldn't return to where I was, no progress, the booking system repeated itself, etc. Requesting a Refund. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. Ticketek is not owned by Ticketmaster. Companies can ask for reviews via automatic invitations. Clearly NOT. The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. * They also charged me $100 administration fee (for what?!) +44 (0)7540 787812 frances@constructionandbuildingphotography.com. We can't accept screenshots of Sold tickets to a show on June 4, still havent been paid. 24. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . See Tickets. Third-Party Resale Tickets: Everything You Need to Know. The call centre shut the phone to the customer's face.. you can't make. Find trending events near you. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. In other words, event ticket fees are out of control. BuburAyam.asia If you've forgotten your account details, never fear we also . I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. General 1. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Visit the Ticketek site and tap on the sell your ticket option in blue. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Ticketmaster vs Vivid Seats: Which Is Better For You? StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I will never purchase anything with you again. Ticketek routinely mismanages ticket processing which should be simple. Idk but if anyone knows how the hell to get in contact with them then let me know. I have the same problem and no where to report or contact. When you look at the ticket prices, it seems not much costlier than other markets. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. Service Hours: 7 days, 9:00 am to 5:00 pm. She made time to help & sort out the transfer of tickets to this area. Choose your tickets. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. Florence and the Machine. Get your tickets quickly as they are usually available for a limited time only. It seems like ticketmaster is a very dodgy site. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Axie Infinity: Origin is now available to play via Mavis Hub! We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Wed 8 Mar, 23. Site poorly designed & difficult to navigate. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. A Reserve, Section N5, Row D, Seats 18 and 19. Many of us haven't booked on line since COVID started, The site is worse than I remember. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . When Ticketek get back to you, it will come through as an email. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. Would I ever get the tickets! Does anyone know what to do about this? Then I looked on Trustpilot at their reviews and really started to worry! That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. Fees. 2 February 2023. Please respect this by keeping the discussion on topic, and devoid of any political material. issues and conforming to regulations. Try to use someone else or let me know how I can get my refund. Click List a ticket. Created by Nicole Bowman. I don't have an email address or access to a computer. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. They asked me to DM them and then said we cant help you. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. A subreddit for Melburnians and Melbourne enthusiasts! According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold.